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HP Selling HP EMEA cMPS Sample Questions:

1. When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?

A) It is appropriate only when HP Superdome servers are included in the contract
B) It is appropriate if the contract contains more than 50% HP hardware.
C) It is the partner's decision to select the financing company, and HP Financial Services is an option.
D) It is always appropriate

2. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
B) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
C) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
D) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.

3. Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)

A) Licenses for Microsoft Access to run the channel-led pricing tool
B) Assessment services with the HP approved audit tools
C) Contract management and utility-based invoicing capabilities
D) A supplies delivery capability
E) Onsite resources for large customers

4. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

A) Varying particle sizes
B) Particles resistant to crushing
C) Smaller uniform particle size
D) Resistance to build up of static

5. What are HP Care Pack services?

A) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
B) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
C) Teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
D) Bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals

Solutions: