Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) : CMS7 Deutsch
- Exam Code: CMS7-Deutsch
- Exam Name: ITIL V3 Foundation (CMS7 Deutsch Version)
- Updated: Oct 10, 2026
- Q&As: 370 Questions and Answers
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Peoplecert CMS7 Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Management as a Practice | - Concepts of service and value creation - Stakeholders and value co-creation |
| Topic 2: ITIL Service Lifecycle | - Service Design
|
| Topic 3: Key ITIL Functions and Roles | - Technical management - Service desk - Application management |
Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:
Wer ist verantwortlich für die Definition von Key Performance Indicators (KPIs) für das Change Management?
- A. Der Change Advisory Board (CAB)
- B. Der Eigentümer des Änderungsverwaltungsprozesses
- C. Der Service-Eigentümer
- D. Der Manager für kontinuierliche Serviceverbesserung
Correct Answer: B 🗳️
Welche der folgenden Vorteile hat die Verwendung öffentlicher Frameworks und Standards NICHT?
- A. Es ist wahrscheinlicher, dass das Wissen über öffentliche Rahmenbedingungen weit verbreitet ist
- B. Sie sind immer kostenlos und können schnell implementiert werden
- C. Sie erleichtern die Zusammenarbeit zwischen Organisationen, indem sie eine gemeinsame Sprache verwenden
- D. Sie werden in einer Vielzahl von Umgebungen validiert, wodurch sie robuster werden
Correct Answer: B 🗳️
Die Definition der Prozesse, die zum Betreiben eines neuen Dienstes erforderlich sind, ist Teil von:
- A. Service Transition: Planen und Vorbereiten der Bereitstellung
- B. Service Design: Entwerfen Sie die Prozesse
- C. Servicestrategie: Entwickeln Sie die Angebote
- D. Servicebetrieb: IT-Betriebsmanagement
Correct Answer: B 🗳️
Die BESTE Beschreibung des Zwecks des Servicebetriebs lautet?
- A. Um proaktiv alle Ausfälle an IT Services zu verhindern
- B. Festlegen, wie die IT während des Service Management Lifecycle mit Lieferanten zusammenarbeitet
- C. Bereitstellung und Support von IT-Services auf vereinbarten Ebenen für Geschäftsanwender und Kunden
- D. Entwerfen und Erstellen von Prozessen, die die Geschäftsanforderungen erfüllen
Correct Answer: C 🗳️
Für welche der folgenden Aufgaben ist der Service Catalog Manager NICHT verantwortlich?
- A. Sicherstellen, dass alle betrieblichen Services im Servicekatalog erfasst sind
- B. Stellen Sie sicher, dass die Informationen im Servicekatalog mit den Informationen im Serviceportfolio übereinstimmen
- C. Sicherstellen, dass die Informationen in der Service-Pipeline korrekt sind
- D. Sicherstellen, dass die Informationen im Servicekatalog korrekt sind
Correct Answer: C 🗳️
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