Nortel CallPilot RIS.5.0 Engineering : 920-181

  • Exam Code: 920-181
  • Exam Name: CallPilot RIS.5.0 Engineering
  • Updated: Aug 25, 2026
  • Q&As: 59 Questions and Answers

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Nortel 920-181 Exam Syllabus Topics:

SectionObjectives
CallPilot Rls. 5.0 Architecture- CallPilot System Overview
  • 1. Hardware and software requirements
  • 2. CallPilot components and architecture
  • 3. Integration with communication systems
Networking and Integration- System Connectivity
  • 1. Directory and email integration
  • 2. Network configuration
  • 3. PBX integration
Messaging Services Administration- Mailbox and Messaging Management
  • 1. Unified messaging features
  • 2. Mailbox creation and administration
  • 3. Distribution lists and messaging services
Installation and Configuration- System Deployment
  • 1. Installation procedures
  • 2. Initial system configuration
  • 3. Licensing and feature activation
Maintenance and Troubleshooting- Operations and Support
  • 1. Fault isolation and performance optimization
  • 2. Backup and recovery procedures
  • 3. System monitoring and diagnostics

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