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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)

A) ICRAdminUKI
B) ICRSipUserName
C) ICRSipTCPPort
D) VPProductID
E) VPRemoteLogWebService

2. Which statement about Auxiliary Experience Portal Manager (EPM) is true?

A) More than one Auxiliary EPM server can be added per AAEP 6.0 system.
B) Auxiliary I PM ran be installed on a single server AAEP system.
C) Auxiliary EPM can be Installed co-resident with MPP server.
D) Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.

3. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the content of the Avaya network log server.log/log
B) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
C) the error logs in the speech recognition server
D) the Call Data Summary Report

4. What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?

A) the POM Campaign Manager
B) the POM Campaign Director
C) the Campaign Strategy
D) the Priority of the Campaign

5. Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?

A) readable by root or sroot
B) readable by all users
C) readable by avayavp
D) readable by all Avaya service accounts

Solutions: