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PASS RATE Accredited Professional Financial-Services-Cloud Certified Exam DUMP
Salesforce Financial-Services-Cloud (FSC) Accredited Professional Certification Exam covers a range of topics related to FSC, including configuring and customizing FSC, managing customer relationships, managing financial products and services, and using FSC for reporting and analytics. Financial-Services-Cloud exam is designed to assess the skills and knowledge of professionals who work with FSC on a daily basis and who are responsible for delivering financial services to clients.
The FSC Accredited Professional Exam covers a wide range of topics related to Salesforce Financial Services Cloud, including client management, financial planning, data modeling, security and compliance, and integration with third-party systems. Passing the exam demonstrates that a candidate has a deep understanding of how to leverage Salesforce Financial Services Cloud to drive business growth and meet the unique needs of financial services clients. Salesforce Financial Services Cloud (FSC) Accredited Professional certification also provides a competitive advantage in the job market and can lead to new career opportunities in the financial services industry.
NEW QUESTION # 22
What is an option when customizing a report? (3 answers)
- A. Add a grouping
- B. Schedule a refresh time
- C. Add a filter
- D. Add a gauge component
- E. Summarize fields
Answer: A,C,E
NEW QUESTION # 23
Lake Tahoe Bank has branch offices in many countries around the world and they are planning to roll out Financial Services Cloud. Which of the 2 considerations does the Salesforce Admin have to keep in mind when it comes to dealing with multiple currencies?
- A. When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USO or GBP. before the value.
- B. When multicurrency is enabled in FSC. advanced currency management is also available
- C. For each user, the user currency must correspond to the default currency for the user's locale
- D. The Salesforce Admin can enable or disable multiple currencies if needed
Answer: A,B
Explanation:
Multicurrency is a feature in Salesforce that allows you to work with multiple currencies in your org. If you enable multicurrency in FSC, you need to consider the following:
When filtering by currency values in reports or list views, users must specify a currency ISO code, such as USD or GBP, before the value. For example, USD500 or GBP300.
When multicurrency is enabled in FSC, advanced currency management is also available. This feature allows you to track historical exchange rates and apply them to opportunities and forecasts.
NEW QUESTION # 24
During a Financial Services Cloud implementation at an insurance company, a consultant needs to design a broker data model for the broker web portal. The given requirements are:
1. Brokers are treated individually, even if they are associated with the same company.
2. Brokers should never have access to other brokers' data.
3. Brokers can nominate their assistants to access the broker portal.
4. An assistant can sometimes work for multiple brokers.
Which two considerations should the consultant consider regarding the data model?
- A. The Broker Assistant should be modeled as a Contact. Then, use Contact to Contact association if they need work for multiple D Brokers.
- B. The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers.
- C. Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group 1-1 Account to model their company.
- D. Brokers should be modeled as Contact and the Broker company should be modeled as Account, even if they're a legal entity '-' individually.
Answer: B,C
Explanation:
Explanation
The following considerations should be considered regarding the data model for the broker web portal:
The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers. This is because Contacts are records that represent individuals who are associated with an account. By using Contacts, the consultant can capture the personal information of the broker assistants and relate them to their employers. By using Contact to Multiple Accounts features, the consultant can enable a contact to have relationships with multiple accounts and specify different roles and start and end dates for each relationship.
Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group to model their company. This is because Accounts are records that represent business entities or organizations that are involved in business transactions with your company. By using Accounts, the consultant can capture the business information of each broker and treat them as legal entities in Salesforce. By using Contacts, the consultant can capture the personal information of each broker and relate them to their accounts. By using Groups, which are records that represent collections of accounts or contacts that share financial goals or characteristics, the consultant can model the broker company and associate multiple brokers with it
NEW QUESTION # 25
Lake Tahoe Bank's financial advisors are complaining that they can't see an accurate summary of their clients financial data as clients often change households. How can an Admin set up Financial Services Cloud to provide financial advisors with an accurate summary of their client's financial data?
- A. Use Process Builder to create a workflow to summarize data at the Person Account level.
- B. Create a roll-up field on the Opportunity object to track client's Financial Account balance and display the summary amount on the Person Account object.
- C. Set clients financial data to be rolled up using Financial Services Cloud Primary Group.
- D. Create a custom obiect to track client's financial data
Answer: C
NEW QUESTION # 26
What can be done with a workflow field update action? (2 answers)
- A. Change the record type of a record
- B. Apply a specific value to a field
- C. Update the value of a field on a child object
- D. Update the value of a formula field
Answer: A,B
NEW QUESTION # 27
A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.
What should the consultant consider from a customer onboarding perspective?
- A. If the company struggles with the low efficiency of tracking required documents for its customers and creating templates for checklists, Action Plan is recommended to improve the current state.
- B. If the company struggles with the low effi^ency of tracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.
- C. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.
- D. If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Framework can be used to improve the current state.
Answer: C
Explanation:
The consultant should consider the following from a customer onboarding perspective:
If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies, Action Plan can be used to improve the current state. Action Plan is a feature in Financial Services Cloud that allows you to automate and standardize common business processes or service requests, such as customer onboarding, account opening, or loan application. You can use Action Plan to create templates that define the tasks, owners, and deadlines for each process or request. You can also use Action Plan to create instances of templates that apply to specific target records, such as accounts, contacts, or opportunities. Action Plan can help you collect data in questionnaires and ensure compliance with company policies by providing step-by-step guidance and validation rules for each task. Verified Reference: : Salesforce Help Article [4] : Salesforce Help Article [5]
NEW QUESTION # 28
What functionality is included in the Financial Services Cloud Extension license? (2 correct answers)
- A. It enables user access to the Actionable Relationship Center Lightning component
- B. Analytics Templated Apps
- C. It enables user access to Download Analytics Data and Install
- D. It enables user to configure Compliant Data Sharing
- E. It enables user access to the Action Plans feature
Answer: A,D
NEW QUESTION # 29
A bank needs help with many of its processes taking too long to complete. Many of its challenges are due to issues with handoffs between teams. The challenges also include users transferring control to the wrong person or team or forgetting to transfer it at all.
Which two Financial Services Cloud capabilities should help address these challenges?
- A. Action Plans
- B. Roll-up Summaries
- C. Omni Scripts
- D. Financial Accounts
Answer: A,C
NEW QUESTION # 30
What feature allows a user to group campaigns within a specific marketing program or initiative?
- A. Campaign members
- B. Campaign Hierarchy
- C. Campaign influence
- D. Campaign lists
Answer: B
NEW QUESTION # 31
In Financial Services Cloud, what is the criteria for commas and symbols to be displayed correctly on the Financial Account Summary component?
- A. User currency must match org default currency.
- B. User's locale must match user's currency.
- C. Account currency must match org default currency.
- D. User's locale and language must match user's currency.
Answer: B
Explanation:
The criteria for commas and symbols to be displayed correctly on the Financial Account Summary component is that user's locale must match user's currency. The locale is a setting that determines how dates, times, numbers, and currencies are formatted and displayed for a user. The currency is a setting that determines how monetary amounts are formatted and displayed for a user. By matching the user's locale with their currency, FSC can ensure that commas and symbols are displayed correctly on the Financial Account Summary component according to the user's preferences and expectations
NEW QUESTION # 32
Which dashboard component can display data from the summary rows of reports? (2 answers)
- A. Chart
- B. Gauge
- C. Table
- D. Metric
Answer: A,C
NEW QUESTION # 33
What are two language-related limitations of Financial Services Cloud?
- A. Referral record type labels are supported only in English.
- B. Predefined reciprocal roles are available only in English.
- C. Custom component labels are supported only in English.
- D. Flows are available only in English.
Answer: A,B
Explanation:
Explanation
Predefined reciprocal roles are available only in English and Referral record type labels are supported only in English are two language-related limitations of Financial Services Cloud. Predefined reciprocal roles are the roles that define the relationship between two individual clients or between an individual client and a group.
For example, Spouse, Child, Parent, etc. These roles are not translated into other languages and cannot be edited or deleted. Referral record type labels are the labels that indicate the type of referral, such as Client Referral or Prospect Referral. These labels are also not translated into other languages and cannot be edited or deleted. References: [Predefined Reciprocal Roles], [Referral Record Type Labels]
NEW QUESTION # 34
A consultant is working with a new customer and has gained a firm understanding of their business processes and systems in preparation for implementing Salesforce Financial Services Cloud.
What should the consultant create as a deliverable for the current state business process?
- A. Word document telling the story of the process from the user's perspective
- B. An end-to-end visualjmap of the process using personas, systems, inputs, and outcomes
- C. A Powerpoint deck wftJscreenshots of the current systems and callouts to what is happening on each slide
- D. An Excel spreadsheet with steps of the process as rows, and systems and personas in columns
Answer: B
Explanation:
Explanation
To document the current state business process for implementing Salesforce Financial Services Cloud, the consultant should create an end-to-end visual map of the process using personas, systems, inputs, and outcomes. A visual map is a tool that can help illustrate the flow of a business process from start to finish, showing the steps, decisions, and dependencies involved in each stage. A visual map can also include personas, systems, inputs, and outcomes to provide more context and detail for each step of the process.
Personas are fictional characters that represent the different roles or users that participate in or interact with the process. Systems are the tools or applications that are used to perform or support the process. Inputs are the data or information that are required or provided for each step of the process. Outcomes are the results or outputs that are achieved or delivered by each step of the process. Verified References: : Salesforce Help Article 3 : Salesforce Help Article [4]
NEW QUESTION # 35
Which of the following would be considered a Junction Object in Salesforce?
- A. Two standard objects that have lookup relationship with each other
- B. A custom object that contains a lookup field to a standard object
- C. A many-to-many relationship created with two master-detail relationship
- D. A many-to-many relationship created with two lookup relationships
Answer: C
NEW QUESTION # 36
For which three objects are Rollup By Lookup (RBL) summaries are available?
- A. Claims
- B. Life Events
- C. Assets and Liabilities
- D. Financial Accounts
- E. Contacts
Answer: A,C,D
NEW QUESTION # 37
Which three of these statements are true for Rollup By Lookup (RBL) in FSC?
- A. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
- B. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
- C. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and group levels.
- D. Rollup By Lookup (RBL) do not require a lot of processing power.
- E. Salesforce does not recommend or provide support for creation or customization of FSC RBL rules.
Answer: A,B,E
NEW QUESTION # 38
The marketing team wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead.
How can the system administrator automate this process?
- A. Create an email template for each language and an assignment rule to send appropriate template
- B. Create a single email template and use the translation workbench to translate and send the appropriate template
- C. Create an email template for each language and an auto response rule to send appropriate template
- D. Create an email template for each language and a workflow alert to send appropriate template
Answer: B
NEW QUESTION # 39
Which setting in Action Plans helps to avoid non working hours, company holidays, and other non working days for deadline calculation?
- A. Skip Non-Work Days for Action Plans
- B. Skip Non-Work Days for Deadlines
- C. Sync with Company Calendar
- D. Skip Non-Work Days For Tasks
Answer: B
Explanation:
Explanation
The setting in Action Plans that helps to avoid non working hours, company holidays, and other non working days for deadline calculation is Skip Non-Work Days for Deadlines. This is a custom setting that determines whether to exclude non work days when calculating the due date for action plan items based on the action plan item template duration. By enabling this setting, the Admin can ensure that the deadlines are realistic and achievable
NEW QUESTION # 40
Lake Tahoe Bank allows more than two owners on Financial Accounts. The Salesforce Admin wants to make sure that balances are rolled up to all joint owner's primary Households. Which 2 options does the Salesforce Admin have to accomplish this?
- A. Disable RBL (Rollup By Lookup) rules that rollup balances using joint owner on Financial Account.
- B. Enable the 'Enable Rollup Summary' in custom settings
- C. Create custom RBL (Rollup By Lookup) rules to rollup the joint owner balances.
- D. Enable all RBL (Rollup By Lookup) rules to ensure the balances are rolled up to the household level.
- E. Enable RBL (Rollup By Lookup) rules that rollup balances using Financial Account Role for joint owners.
Answer: C,E
Explanation:
Explanation
Rollup By Lookup (RBL) is a feature in Financial Services Cloud that allows you to display summary calculations of financial account information, such as balances, market values, and cost bases. You can use RBL to roll up financial data to all joint owners' primary households by doing the following:
Create custom RBL rules to rollup the joint owner balances using the Joint Owner field on the Financial Account object.
Enable RBL rules that rollup balances using Financial Account Role for joint owners using the Account Role field on the Account Contact Relationship object. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 75.
NEW QUESTION # 41
What standard object has a one-to-many relationship with the account object? (3 answers)
- A. Campaign
- B. Contact
- C. Case
- D. Lead
- E. Opportunity
Answer: B,C,E
NEW QUESTION # 42
An investment banker is looking to take detailed meeting notes and share them easily with his colleagues while specifying confidentiality and meeting attendees. Which Financial Services Cloud feature should a consultant recommend in this scenario?
- A. Engagement Interaction
- B. Interaction Summary
- C. Events
- D. Notes
Answer: B
Explanation:
Explanation
Interaction Summary is the Financial Services Cloud feature that should be recommended in this scenario.
Interaction Summary is a standard object that represents a summary of an interaction with a client or a group of clients. It allows the user to capture meeting notes, specify confidentiality level, link related records, and associate interaction participants. Interaction Summary can be created from the Interaction Summary component on a record page or from the New Interaction Summary action on a list view or related list.
References: [Interaction Summary Object], [Create an Interaction Summary]
NEW QUESTION # 43
A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?
- A. Engagement Topics
- B. Topics
- C. Alerts
- D. Interest Tags
Answer: D
Explanation:
The Financial Services Cloud feature that is most suitable for tracking clients' hobbies for marketing purposes is Interest Tags. Interest Tags are features that allow users to add tags to contacts or individuals based on their interests or preferences. Users can create custom interest tags or use predefined ones from FSC. By using Interest Tags, the wealth management firm can capture its clients' hobbies and use them for marketing segmentation or personalization.
NEW QUESTION # 44
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Earning the FSC Accredited Professional Certification demonstrates your proficiency in Salesforce CRM and financial services, and it can open up a range of career opportunities for you. Salesforce Financial Services Cloud (FSC) Accredited Professional certification is recognized by leading financial services companies worldwide, and it can help you stand out in a competitive job market. Additionally, it can also enhance your credibility as a financial services professional and help you build better relationships with your clients.
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