Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000.2

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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

A) http://192.168.42.100/CCRWebClient
B) http://localhost/CCRWebAgent
C) http://192.168.42.100:8888
D) http://192.168.42.100:8080/inyama/inyama.html
E) https://localhost/CCRWebAgent

2. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had the SIP URI tab deleted.
B) The SIP lines had a Line ID of 15.
C) The new PRI channels took all existing SIP Trunk Licenses.
D) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
E) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.

3. Which three choices must be verified as part of a site survey? (Choose three.)

A) infrastructure, cabling, and environmental
B) corporate strategy for disaster recovery
C) servers, OS, desktop applications, firewalls, and routers
D) existing call volumes, service providers, and costs
E) network readiness and capacity to support VoIP

4. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)

A) Help button on Monitor
B) Ethereal data traces
C) IP Office Knowledge Base Web Site
D) Log into support.avaya.com web site and check on the "InSite" field
E) System Status Support tool

5. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The UMS licenses have not been loaded.
B) The Windows account does not have permission.
C) The UMS service is installed automatically.
D) The server platform does not meet the requirements.

Solutions: