Certification Topics of CSSBB Exam PDF Recently Updated Questions
CSSBB Exam Prep Guide: Prep guide for the CSSBB Exam
Skills Tested in CSSBB Evaluation
You can pass the ASQ CSSBB certification test if you are able to develop the following skills and demonstrate them during the actual test:
- Developing controlling tools and procedures;
- Understanding the connection between Six Sigma principles and business processes as well as developing leadership skills;
- Identifying interested customers in your products and services, together with defining business cases and project scope;
- Discerning the impact that your decisions as a leader have on the organization as well as learning how to communicate your decisions with the team;
- Developing measurement procedures and processes that match the business requirements;
- Developing solid team management skills;
Understanding Body of Knowledge (BoK) in Relation to Official Test
As you may assume, the CSSBB exam questions are based on the Body of Knowledge (BoK) which contains a syllabus of all topics and concepts that should be known and understood by applicants in preparation for the actual certification test. The CSSBB BoK is thus divided into nine main sections from which a certain number of questions will be set:
- Organization-Wide Devising & Execution (12 questions)
Regarding this area, the candidates are expected to have reliable knowledge and understanding of how to make necessary plans and effectively deploy these plans towards improving their organizations. To achieve this, they need to understand the fundamentals of Six Sigma and lean methodologies, learn to apply Six Sigma in solving problems, understand the relationship between business systems as well as processes, and also know how to apply necessary tools in ensuring the achievement of planned initiatives. Furthermore, responsive leadership is essential in this section, which requires that the candidates also understand the importance of delegating roles & responsibilities, and applying innovative skills against possible barriers.
- Management of Processes Including Measures (10 questions)
This domain requires that the candidates get familiar with what it entails to successfully manage an organization. In particular, here, they need to understand the impacts of Six Sigma on the customers, the suppliers, and the generality of the stakeholders. For the best results, exam-takers should also learn to apply best methods and practices when it comes to benchmarking. The candidates need also consider the business aspects along the line of efficiently analyzing the organization's general performance, all in a bid to ensure that adequate financial measures are employed.
- Team Management (18 questions)
The subsections subsumed here under the Team Management topic are team formation, facilitation, dynamics, and training. All these, in general, require that the candidates have a careful understanding of the various complexities that trail the formation, existence, management, and continuity of a team. The subtexts in this case also indicate that while certain decisions and methods may be applicable to some team members, they may not be applicable to others. Therefore, candidates are to have a careful understanding of this simple but delicate aspect of the organization.
- Define (20 questions)
This scope emphasizes the need to bridge the gap between a business and its customers, such that the business organization understands the needs of the customers and how best to meet their needs. This tested area also accentuates the importance of setting measurable goals and objectives, tracking costs, revenues, customer satisfaction, and also making use of certain necessary tools such as the Project Management tools (gantt charts, toll-gate reviews, etc.) and the analytical tools (affinity diagrams, tree diagrams, etc.). Candidates have to get a good grip of the section to clear the final CSSBB test.
- Measure (25 questions)
Under this portion, the candidates will need to understand how to identify and make use of process flow metrics as well as the various process analysis tools. Another aspect of this domain is data collection which would require knowing the different kinds of data existing, sampling them, and employing them to the best of their usability. Other aspects include the need to understand measurement systems and how they can be applied, basic statistics and how plausible conclusions can be drawn from it, probability and how it can be employed in efficient distribution, and, finally, process capability and its long & short term effects on the organization.
- Analyze (22 questions)
This objective, basically, involves measuring and modelling relationships between variables, the features of hypothesis testing, Failure Mode and Effects Analysis (FMEA), and extra analysis methods like root cause, waste, and gap analysis.
- Improve (21 questions)
This section involves the Design of Experiments (DOE), lean practices, and deployment. It generally is concerned with ensuring improvements through certain experiments, careful studying, and planning, as well as implementing these plans to ultimately achieve optimum results.
- Control (15 questions)
This is where candidates have to know about different controls such as Statistical Process Control (SPC), other controls, and how to maintain them. The final item in this subcategory here is how to sustain improvements, which involves documenting the lessons learned from the phases of a project and applying such lessons towards improving other activities in the organization.
- Design for Six Sigma (DFSS) Architecture and Methodologies (7 questions)
Here, candidates have to get themselves familiar with general DFSS methods, design for X (DFX), and robust outlines. In particular, within such a topic, you'll be enlightened on DMADV & DMADOV principles, design constraints, and the components of statistical tolerancing.
How much CSSBB Exam Cost
The price of the CSSBB exam is $538 USD.
NEW QUESTION # 75
A process shows the following number of defectives. Each sample size for this process is
85.3 8 2 7 7 6 8 8 9 5
What control chart should be used?
- A. individual and moving range
- B. x-bar and R
- C. none of the above
- D. np
- E. median
- F. u
- G. p
- H. c
Answer: D
NEW QUESTION # 76
Find Cp and Cpk.
- A. none of the above
- B. .85 and 1.21
- C. 1.21 and .85
- D. .63 and .42
- E. .35 and .63
Answer: D
NEW QUESTION # 77
Statistical Difference is the magnitude of difference or change required to distinguish between a true difference, brought about by change or improvement, and one that could have occurred by chance.
- A. True
- B. False
Answer: A
NEW QUESTION # 78
From the variance F-test shown above, which of these conclusions is/are valid?
- A. The variance between the class score distribution is significantly different
- B. There are not enough data points to make any statistical conclusions
- C. This test applies only to Non-normal Data at 99 % confidence
- D. This test applies only to Normal Distributed data at 99 % confidence
- E. The variance between the class score distribution is not significantly different
Answer: A
NEW QUESTION # 79
SPC Charts are used extensively in different business and decision-making environments. In this example a vendor is being selected based on speed of delivery. Which of the conclusions would help you pick a vendor for your needs regarding lead-time of delivery from your vendors? (Note: There are 4 correct answers).
- A. Vendor A with a much shorter lead time in delivery
- B. Vendor B with higher lead time, but a process with much narrower Control Limits
- C. Vendor B as Vendor A shows a situation out of control as shown in red
- D. Vendor B as it has a better consistency (lower variance) on lead time
- E. Vendor B as the Control Limits are much narrower than Vendor A
Answer: B,C,D,E
NEW QUESTION # 80
A normal probability plot is used to:
- A. determine whether the distribution is normal
- B. determine process capability
- C. find percent out of specification
- D. plot z values
Answer: A
NEW QUESTION # 81
If the probability that event A occurs is .51, the probability that event B occurs is .64 and events A and B are statistically independent then:
- A. the probability that both A and B occur is 0.3264
- B. A and B are mutually exclusive
- C. A and B have different standard deviations
- D. A and B can't both occur
- E. the probability that A occurs is 1-(probability that B occurs)
Answer: A
NEW QUESTION # 82
Sally and Sara sell flower pots at their garage sale. Sally motivates Sara mentioning that they will sell a minimum of 15 pots per day if the outside temperature exceeds 60o
F. From a sample, whose population is assumed to follow a Normal Distribution, taken for 30 days at 60 degrees or more an average of 13.6 pots per day were sold with a Standard Deviation of 0.7 pots. The statistical Degrees of Freedom for this example are?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: A
NEW QUESTION # 83
SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.
After some more work on the dryer, additional data are collected which when plotted looks like this:
Which type of variation dominates?
- A. none of the above
- B. within sample
- C. sample to sample within the hour
- D. hour to hour
Answer: D
NEW QUESTION # 84
A newspaper article describes a high positive correlation between obesity and orange juice consumption among six-year-olds. Parents who restrict the use of orange juice for their children have:
- A. confused correlation with causation
- B. made a type I error
- C. made a type II error
- D. misunderstood margin of error
Answer: A
NEW QUESTION # 85
An example of a project metric would be:
- A. the decrease in cycle time
- B. all the above
- C. the decrease in product cost
- D. the decrease in defect occurrence
Answer: B
NEW QUESTION # 86
Find the value of m or b1:
- A. 0.25
- B. 0.63
- C. 1.22
- D. 0.75
Answer: D
NEW QUESTION # 87
The mean of a Poisson distribution is 2.94. It's variance is:
- A. 1.71
- B. 74.7
- C. 8.64
- D. 1.31
- E. Not enough information is given
Answer: C
NEW QUESTION # 88
Of the various types of data shown which is NOT representative of Variable Data.
- A. Car burned 2.7 gallons of gasoline
- B. Train was going 140 kilometers per hour
- C. Three employees wore hard hats
- D. Child's height is 4 foot 3 inches
Answer: C
NEW QUESTION # 89
Calculate the main effect of factor A (i. e. A+ - A- ).
- A. 0
- B. 1
- C. 2
- D. none of the above
- E. 3
Answer: D
NEW QUESTION # 90
On a _________________ one can see a pattern from the graphed points such that conclusions can be drawn about the largest family of Variation.
- A. Poisson Chart
- B. Multi-Vari Chart
- C. Weighted Scale
- D. X-Y Matrix
Answer: B
NEW QUESTION # 91
A team wants a technique for improving consistency of assembly operations. They should use:
- A. cause and effect diagrams
- B. flow charts and process maps
- C. written and diagrammed work instructions
- D. Pareto chart
- E. relationship matrix
Answer: C
NEW QUESTION # 92
In a Fishbone Diagram the 6M's stand for Methods, ____________, Machine, Man, Mother Nature and Materials.
- A. Merger
- B. Medical
- C. Measurements
- D. Management
Answer: C
NEW QUESTION # 93
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