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SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:

A) Create a business role that has access to the work center view and assign it to the business user.
B) Copy the access rights from a business user who already has access to the work center view
C) Use business scoping to activate the work center containing the view
D) Assign the business user to the territory structure.

2. You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:

A) Use the Application and User Management work center to assign users to the notification.
B) Use the Administrator work center to set up priorities for the notification.
C) Use the business configuration work center to modify the number of days of the notification expiration.
D) Use the Sales work center to trigger the time of the notification.

3. What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:

A) Configure the fine tuning activity.
B) Select an image option when you print the form.
C) Activate the scoping element
D) Add printing as a predefined task in Activity Plans.

4. For which of the following business requirements would you use the personalization feature?
There are 2 correct answers to this question.
Response:

A) A sales representative wants to modify the screen layout.
B) A service manager wants to arrange his ticket queue with assigned to as the first column.
C) A sales manager wants different screen layouts assigned to two different business roles.
D) An administrator wants to change a standard field label to a new value.

5. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:

A) Create and access contacts
B) Synchronize and exchange leads
C) Synchronize and exchange appointments
D) Create opportunities

Solutions: