Nokia SDM_2002001040 real exam prep : SDM Certification - CARE

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Nokia SDM_2002001040 Exam Syllabus Topics:

Nokia SDM Certification - CARE Sample Questions:

1. Which transaction in SAP triggers the cost of work by an external supplier?

A) Setting the value to the Purchase Order.
B) Goods Receipt of the Purchase Order.
C) Vendor item quantity update.
D) Booking the supplier invoice.

2. Who needs to agree on the Care Plan?

A) Care Program Manager and Customer.
B) Customer and CT Head.
C) Head of Care in region and Care Program Manager.
D) Care Program Manager and CT Head.

3. What is the purpose of a handover from Sales to Care?

A) It ensures a smooth and seamless Customer Relationship interface.
B) It ensures that the Care Contract implementation responsibility is transferred from Sales to Care.
C) It enables the Account Manager / CT Head to explain to the CaPM the content of the Care Contract.
D) It ensures that all the requirements to provide Care services under the Care Contract are agreed and available for the customer.

4. Who is the main responsible person to drive the Care Contract Renewal through the whole renewal process after the Internal Kick-off Meeting?

A) CT Head.
B) Care Service Engagement Manager.
C) Care Renewal Leader.
D) Care Program Manager.

5. In NELLE, CIT resources are:

A) planned as Head-Count.
B) not planned with NELLE.
C) planned as man-working-days (MWD).
D) planned as money value.

Solutions: