HP HP2-H08 real exam prep : Servicing HP Desktops , Workstations , and Notebooks

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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

1. What are two primary uses of the HP Insight Diagnostic tool? (Select two.)

A) hardware configuration display
B) hardware diagnostics
C) software diagnostics
D) third-party device diagnostics
E) performance diagnostics

2. Which statement best describes the Trusted Platform Module (TPM)?

A) TPM is network software downloadable from the HP website.
B) TPM is a field-installable upgrade option.
C) TPM is factory-configured hardware bound to a single system board.
D) TPM is software for data encryption on HP PCs.

3. Which statement about SATA technology is correct?

A) SAS hard drives can be connected to a SATA controller.
B) SATA hard drives can be installed in a daisy chain configuration.
C) SATA hard drives can be connected to a SAS controller.
D) SATA hard drives can be connected directly to a SCSI controller.

4. The system warranty has expired and the customer is requesting support. The customer no longer has proof of purchase. Which support option is available to the customer?

A) The customer must purchase an additional HP Care Pack.
B) The customer must pay for service and any parts required.
C) The customer should call HP to arrange a warranty extension.
D) No option is available; the system is no longer supportable.

5. What is the recommended electrostatic discharge (ESD) precaution that you should take before starting work on a computer?

A) Use a power outlet to ground the computer.
B) Touch a metallic portion of the case to establish ground.
C) Store all electronic parts in a plastic bag.
D) Put on a grounded wrist strap.

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