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Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. Cisco Unified Contact Center Express on Cisco Business Edition 6000 supports up to 100 call agents. Which licensing option(s) are available for Cisco Unified Contact Center Express?

A) Licensing is possible only as a 100-user bundle
B) Cisco Unified Workspace Licensing
C) Cisco Unified Workspace Licensing and Cisco User Connect Licensing
D) Cisco User Connect Licensing

2. Where in the value chain do collaboration architecture solutions bring the highest value to businesses?

A) Within core business processes
B) In logistics processes
C) In human resources management processes
D) In infrastructure

3. Which Cisco Unified Communications application provides voice messaging capabilities with Cisco Business Edition 6000?

A) Cisco Unity Connection
B) Cisco Unified Presence
C) Cisco Unified Contact Center Express
D) Cisco Unified Attendant Console
E) Cisco Unified Communications Manager

4. Which three collaboration applications have to be purchased separately from basic Cisco Business Edition 6000 pre-installed applications? (Choose three)

A) Cisco Prime Unified Provisioning Manager Business Edition
B) Cisco Emergency Responder
C) Cisco Unity Connection
D) Cisco Unified Contact Center Express
E) Cisco Telepresence Video Communication Server
F) Cisco Unified Communications Manager
G) Cisco Unified Presence Server

5. Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000?

A) Cisco Unity Connection
B) Cisco Unified Presence
C) Cisco Unified Contact Center Express
D) Cisco Unified Attendant Console
E) Cisco Unified Communications Manager

Solutions: