Microsoft 70-404 real exam prep : TS: System Center Service Manager 2010, Configuring (available in 2010)

  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Aug 01, 2026
  • Q&As: 165 Questions and Answers

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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
Topic 1: Configuration and Customization- Self-service portal customization
- Workflows and automation rules
- Service level management configuration
Topic 2: Integration and Operations- Monitoring and maintenance tasks
- Data warehouse and reporting
- Integration with System Center components
Topic 3: System Center Service Manager Architecture- Deployment topology and infrastructure planning
- Service Manager components and architecture overview
- Management packs and configuration model
Topic 4: IT Service Management Processes- Change management workflows
- Incident management lifecycle
- Problem management processes

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