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Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. What does db_mgr script do?

A) It stops and starts the database
B) It copies calling lists to *.old.
C) It rolls up the daily data into monthly statistics.
D) It runs a backup of the database to DVD.
E) It removes all old and outdated files from the system.

2. Which three are required for license server setup? (Choose three.)

A) Tomcat
B) JBOSS
C) The license file generated using the Avaya Product Licensing and Delivery System (PLDS)
D) WebLM Installation
E) The license file installed on each Avaya Proactive Contact (APC.system in a pod.

3. A company's host needs the ability to send multiple downloads to the Proactive Contact system throughout the day rather than one automatic download in the morning. This must occur without interruption in calling activity.
Which feature accomplishes this?

A) Infinite Job
B) Batch Campaign Update
C) Virtual Agent
D) Post update

4. A business wants to setup a hard-dialer with 400 lines and 200 agents. What should be the entry for the PORTS parameter in the master.cfg file?

A) 800
B) 200
C) 600
D) 400

5. You have just configured all of the dialers in pod with high availability Lightweight Directory Access Protocol (HA-LDAP).What needs to be performed for the replication of the user accounts to work properly?

A) Stop and start the dialer processes on the primary and secondary dialers.
B) Stop and start the LDAP service on the primary dialer only.
C) Stop and start the LDAP service on the primary and secondary dialers.
D) Stop and start the mid-tier processes on the primary dialer only.

Solutions: