Demonstrating the Power Virtual Agents Capabilities (10-15%)

• Describing Power Virtual Agents capabilities

  The subtopic encompasses such skills as describing the use cases for Power Virtual Agents; describing where you can publish chatbots; describing entities, actions, and topics.

• Building and publishing a fundamental chatbot

  Within this subcategory, the students need to have the skills in developing a chatbot; creating a topic; calling an action; testing a chatbot; publishing a chatbot; monitoring chatbot utilization; monitoring chatbot performance.

Reference: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/pl-900

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The tremendous hard work and dedication to professional growth will ultimately pay off after passing PL-900 exam. But one's journey should not stop there. For tech-savvy geeks who are ready to advance, this might just be the starting point. If you want to soar to greater heights by attaining more skills along the same track, you will know the benefits of pursuing advanced level IT certificates. These can be Microsoft Certified: Power Platform Functional Consultant Associate, Microsoft Certified: Power Platform Developer Associate, or Microsoft Certified: Power Platform App Maker Associate. For professionals aiming to achieve the top level, there is the Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert certification available.

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Demonstrating the Capabilities of Power Apps

Conversely, this topic requires a solid knowledge of the common components of the Power Apps, the ability to build a canvas app, awareness of Power Apps portals, and model-driven apps. Here, the subtopics that one should grasp include the types of reusable components, the use of connectors, the understanding of the concepts of the customer journey, portal creation, portal customization, modification of views and forms, and sharing as well as publishing apps.

Prerequisites for Taking Microsoft PL-900 Certification Exam

There are zero prerequisites for taking exam PL-900. One more time, with a basic understanding of computer technology, the internet, data analytics, and cloud computing, you're good to go.