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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Runbooks | 19% | - Block storage troubleshooting - SRE troubleshooting methodology - IBM Cloud Internet Services troubleshooting - IBM Cloud Code Engine - VSI and VMware troubleshooting |
| Topic 2: Security on IBM Cloud | 8% | - Security incident detection and response - SRE role in security monitoring - SIEM overview - User security policies |
| Topic 3: Operations | 19% | - Failure domains and infrastructure reliability - Operational readiness reviews (ORR) - High availability and disaster recovery - Data replication and integrity - IBM Cloud backup and restore |
| Topic 4: Incident Management and Post-Incident Reviews | 12% | - Incident management framework and toolchain - Post-incident review process - Problem management and root cause analysis - Automation in incident response |
| Topic 5: Observability Topics | 18% | - Monitoring tools and best practices - Alerting principles and tools - Distributed tracing - Monitoring, metrics, and logging concepts |
| Topic 6: Deployments | 9% | - Zero-downtime deployment strategies - Infrastructure as Code and Schematics - CI/CD concepts |
| Topic 7: SRE Fundamentals and Terminology | 15% | - Four golden signals of monitoring - Basic troubleshooting techniques - SLO, SLI, SLA definitions and relationships - SRE principles and responsibilities - Reliability and resiliency concepts |
1. Why is logging important to Site Reliability Engineering (SRE)?
A) Logging is useful only for developers and does not impact SRE activities
B) Logging helps engineers gain insights into system behavior and diagnose issues
C) Logging reduces the need for observability and distributed tracing
D) Logging is the only method for monitoring system health and performance
2. In the IBM Cloud Code Engine logs, a Site Reliability Engineer sees logs for some applications but not the one they are looking for. The application does follow Site Reliability Engineering best practices.
What might cause this?
A) Logging for Code Engine is not enabled
B) The application doesn't do logging
C) Code Engine is not running
D) The application is scaled to zero
3. Which of the following is NOT a key responsibility of Site Reliability Engineers (SREs)?
A) Incident management and resolution
B) Building new features and products
C) Developing runbooks and playbooks
D) Monitoring system health and performance
4. How can information be found for troubleshooting? (Select all that apply)
A) Consulting technical documentation and knowledge bases
B) Interviewing team members and stakeholders
C) Reviewing system logs and error messages
D) Ignoring historical data to focus on the current problem
5. How can you troubleshoot block storage issues? (Select all that apply)
A) Monitoring storage performance metrics
B) Reviewing access control lists
C) Guessing the root cause without analysis
D) Checking network connectivity to the storage device
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,B,C | Question # 5 Answer: A,B,D |
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